Hospitality Management
BTEC HIGHER NATIONAL CERTIFICATE / DIPLOMA IN HOSPITALITY MANAGEMENT

START ON
22nd September 2025
DURATION
HND - 2 YEARS
STUDY MODE
Full-time
LEVEL
YEAR 1 - HNC-LEVEL 4
YEAR 2 - HND - LEVEL 5
PRICE
£6,355 / YEAR
ABOUT THE COURSE
1: Why choose a BTEC Higher National qualification?
BTEC is globally recognised for its applied learning approach, engaging students in practical, interpersonal, and cognitive skills for over thirty years. These qualifications are tailored for individuals starting their careers or those already employed seeking advancement opportunities. BTECs facilitate progression into the workforce, either directly or through further university study, and are designed to align with employer needs. They are highly regarded by both industry and higher education institutions as leading career-focused qualifications at Levels 4 and 5.
In developing BTEC Higher National qualifications, Pearson collaborates with a diverse group of students, employers, higher education providers, colleges, and subject matter experts to ensure the qualifications meet their needs and expectations. Pearson also engages with professional bodies to ensure alignment with recognised standards. The Pearson BTEC Higher National qualifications address the growing demand for high-quality professional and technical education at undergraduate Levels 4 and 5. They offer students a clear pathway to employment and the option to pursue a degree at Level 6.
As the awarding body, Pearson has approved The City College to offer a variety of Higher National qualifications. The College’s management and lecturing team is responsible for ensuring that the quality of the provision meets Pearson’s exacting conditions and standards. Quality is monitored regularly through visits from Pearson’s External Examiners and a regular Pearson Annual Management Review.
In addition, once you become a student, the BTEC HN Global website provides a specially designed range of digital resources to give you the best possible experience during the BTEC Higher Nationals course. (Please find the link in the section Useful Links below)
2. Why choose a Higher National Qualification in Hospitality Management?
The purpose of these qualifications is to develop students as independent-thinking professionals who can meet the demands of employers and adapt to a constantly changing world. They aim to widen access to higher education and improve career prospects.
Objectives of the Pearson BTEC Higher Nationals in Hospitality
The objectives of these qualifications are to:
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Develop the skills, knowledge, and understanding needed for high performance in the hospitality environment.
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Foster enquiring minds with the abilities and confidence to work across different hospitality functions, lead, manage, respond to change, and tackle complex situations.
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Provide core skills for a range of careers in hospitality, including food and beverage, culinary arts management, and front office operations.
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Balance employability skills with essential knowledge for entrepreneurial, employment, or academic ambitions.
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Enhance understanding of the impact of new digital technologies on the hospitality environment.
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Offer insights into hospitality operations and the opportunities and challenges of a global marketplace.
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Equip students with knowledge of culturally diverse organisations, cross-cultural issues, diversity, and values, allowing flexible study to meet local and specialist needs.
KEY INFORMATION
Starting Dates: January / April / September
Mode of Study: Full-time
Duration: HND – Two years
Awarding Body: Pearson
Award: BTEC Level 4 Higher National Certificate in Hospitality Management
Award: BTEC HND Diploma in Hospitality Management (General Pathway) :
Price: Full-Time (On-site Learning) £6,355/year
Full-Time Distance Learning (Off-site Learning) £6,355
* STUDENT LOAN AVAILABLE *
3: Aims of the Level 4 and 5 Higher Nationals in Hospitality
Aims of the Pearson BTEC Level 4 Higher National Certificate in Hospitality?
The Level 4 units provide a broad introduction to hospitality management, laying the foundations for learning. These units develop and strengthen core skills, preparing students for specialist subjects at Level 5 or for employment in roles that require some personal responsibility.
Students will gain extensive hospitality management knowledge linked to practical skills acquired through research, independent study, directed study, and workplace scenarios. They will engage in vocational activities that help them develop the attitudes and approaches required for competence, known as vocational behaviours, as well as transferable skills. Transferable skills, such as communication, teamwork, research, and analysis, are highly valued in higher education and the workplace.
By the end of Level 4, students will have a solid understanding of the basic concepts of hospitality management. They will be proficient in a range of subject-specific skills and general skills relevant to key areas of hospitality management.
Aims of the Pearson BTEC Level 5 Higher National Diploma in Hospitality Management
The Level 5 units offer students the opportunity to specialize in a hospitality management-related occupational area and to progress to degree-level study. These units prepare students to advance to specific areas of hospitality management at Level 6 or to enter employment in roles that require personal responsibility and decision-making.
Students will develop and apply their own ideas to their studies, handle uncertainty and complexity, explore solutions, demonstrate critical evaluation, and integrate both theory and practice in various hospitality management situations.
By the end of Level 5, students will have a solid understanding of the principles in the area of Hospitality management- General pathway and will know how to apply those principles more broadly in the business world.
Developing Employability and Academic Skills
The BTEC Higher Nationals in Hospitality support the development of key employability skills, including problem-solving, independence, interpersonal skills, commercial awareness, and business management. These skills enhance your career prospects and personal development, providing a vocational context for deeper learning and progression to university degree courses.
4: What employment and further study opportunities could these qualifications lead to?
The Level 4 Higher National Certificate provides a solid grounding in hospitality management, which students can build on if they decide to continue their studies. The Level 5 Higher National Diploma allows students to specialise by committing to specific career paths and progression routes to degree-level study.
Once students have achieved the Level 5 Higher National Diploma, they can develop their careers in the hospitality management sector by:
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Entering employment
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Continuing existing employment
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Linking with the appropriate professional body
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Linking with the appropriate vendor-accredited certificates (if appropriate)
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Committing to continuing professional development (CPD)
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Progressing to university
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Progression to University
The Level 5 Higher National Diploma is recognised by higher education providers as meeting admission requirements to many relevant undergraduate hospitality management-related courses, for example:
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BSc (Hons) in Hospitality and Events Management
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BA (Hons) in Hospitality Management
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BA and BSc (Hons) in Culinary Arts Management
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BSc (Hons) in International Hospitality Management
Students should always check the entry requirements for degree programmes at specific Higher Education providers where they wish to gain admission and ‘top-up’ their HND.
Degree Finder
Pearson's Degree Finder (DF) tool has been created for students studying a Pearson BTEC Higher National qualification who are looking for progression options to university.
You can use the DF before, during, or after completing your Pearson course to help you plan your next steps. It is recommended that you read through the user guidance before searching. Look for a direct pathway by entering the specific Higher National subject, including the level and pathway, to find out where your qualification can take you.
Follows the ‘General Hospitality Management’ pathway.
TQT is an estimate of the total amount of time that could reasonably be expected to be required for a student to achieve and demonstrate the achievement of the level of attainment necessary for the award of a qualification. It can include, for example, guided learning, independent and unsupervised research/ learning, unsupervised coursework, watching a pre-recorded podcast or webinar, and unsupervised work-based learning.
GLH are defined as the time when a tutor is present to give specific guidance towards the learning aim being studied on a programme. This definition includes lectures, tutorials and supervised study in, for example, open learning centres and learning workshops. Guided Learning includes any supervised assessment activity; this includes invigilated examination and observed assessment and observed work-based practice.
The 240 credits achieved by successful completion of the HND is equivalent to completing the first two years of a Hospitality related honours degree at a UK university (see section 8 below).
5: Programme structure
The regular timescale for achieving a Level 5 HND by full-time study is two-years. Progression to Year 2 of the programme is dependent on satisfactory completion of
Year 1.
Level 4 HNC:
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Requires successful completion of 8 units
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5 Mandatory units plus 3 optional units selected by the College, each with a value of 15 credits (120 total)
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Total Qualification Time (TQT) is 1200 hours
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Total Guided Learning Hours (GLH) is 480 hours
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The total independent learning hours for Higher National Certificate (HNC) is 720 hours
Follows the Hospitality Management pathway.
Year 2
Level 5 HND:
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Requires successful completion of a further 7 units (therefore 15 in total)
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Mixes 2 mandatory plus 5 optional units selected by the College, each with a value of 15 credits except the
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Research Project which is 30 credits (240 total minimum)
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Total Qualification Time (TQT) is 2400 hours
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Total Guided Learning Hours (GLH) is 960 hours
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The total independent learning hours for Higher National Diploma (HND) is 1,440 hours.
Follows the Hospitality Management General pathway.
TQT (Total Qualification Time) is an estimate of the total amount of time that could reasonably be expected to be required for a student to achieve and demonstrate the achievement of the level of attainment necessary for the award of a qualification. It can include, for example, guided learning, independent and unsupervised research/ learning, unsupervised coursework, watching a pre-recorded podcast or webinar, and unsupervised work-based learning.
GLH (Guided Learning Hours) are defined as the time when a tutor is present to give specific guidance towards the learning aim being studied on a programme. This definition includes lectures, tutorials and supervised study in, for example, open learning centres and learning workshops. Guided Learning includes any supervised assessment activity; this includes invigilated examination and, observed assessment and observed work-based practice.
Independent learning hours are the hours when a student is learning without the direct guidance of a member of the centre staff. They are critical to the student’s ability to develop knowledge and skills, as well as providing them with the opportunity to develop key transferrable skills such as self-discipline, time management and self-motivation.
The 240 credits achieved by successful completion of the HND is equivalent to completing the first two years of a Business-related honours degree at a UK university (see section 8 below).
6: What is studied and how is it timetabled and assessed?
The academic year is divided into three terms and in each term you will normally be timetabled to study 2-3 units. You will usually be timetabled for at least two to three days per week and it must be noted that the timetable changes from term-to-term as the programme develops and units are completed.
A variety of forms of assessment evidence will be used, suited to the type of learning outcomes being assessed. Some units, for example, require a practical demonstration of skills, while others require students to carry out their own research and analysis, working independently or as part of a team.
Methods of assessment may include, for example, writing a report or essay, recording an interview or role play, examination or in-class tests, giving a presentation with assessor questioning, making a PowerPoint presentation, creating academic posters, displays or leaflets, or keeping a reflective journal.
The specification below covers Higher Nationals in Hospitality taught from the academic year September 2025 onwards.
Year 1

*If you are an applicant who completed the Higher National Certificate before September 2025 and want to do the Higher National Diploma, please get in touch for further advice.
Year 2

7:Calculation of the overall qualification grade
Assessment decisions for Pearson BTEC Higher Nationals must be based on specific criteria provided for each unit and grade level, ensuring consistent standards across qualifications. Each unit assesses the student's understanding, practical skills, and vocational qualities. The criteria follow a hierarchical structure, where higher grades require meeting both lower and higher-level criteria. For example, to achieve a merit, a student must meet both 'explain' (pass criterion) and 'analyse' (merit criterion).
Assessors must document how they reached their decisions using the criteria in assessment records. Once all assessments for a unit are completed, the assessment team assigns a grade based on the highest level the student has met for all criteria:
Pass: The student meets all pass criteria for the learning outcomes, covering the unit content and achieving Level 4 or 5 of the national framework.
Merit: The student meets all merit criteria (and pass criteria) through high performance in each Learning Outcome.
Distinction: The student meets all distinction criteria (and pass and merit criteria), demonstrating outstanding performance across the whole unit.
Points per credit
Pass: 4 x amount of credit of given unit
Merit: 6 x amount of credit of given unit
Distinction: 8 x amount of credit of given unit
Point boundaries
Pass 420−599
Merit 600−839
Distinction 840 +
8: Entry requirements and admissions
Pearson requires The City College to ensure that every student we enrol has a reasonable expectation of success in the programme.
Applicants aged over 21 years at the start of their course and who have been out of education for at least three years are classed as ‘mature students’. Mature students will be required to have at least a qualification at Level 1 and to provide the certificate.
For those under 21, who have recently been in education, the entry profile has to include a Level 3 qualification or the equivalent:
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A relevant BTEC Level 3 qualification
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A GCSE Advanced Level profile that demonstrates strong performance in a relevant subject or adequate performance in more than one GCE subject. This profile is likely to be supported by GCSE grades A* to C and/or 9 to 4 (or equivalent) in subjects such as Maths and English
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Other related Level 3 qualifications
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An Access to Higher Education Diploma awarded by an approved further education institution
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An international equivalent of the above.
Applications are made either directly to the College or through an educational consultant. All applications are treated the same regardless of their origin. All applicants with sufficient entry qualifications are then invited to the admissions process, which consists of an interview and, if successful, an English entry test.
9: Application process
All applicants must first submit all relevant documents in the following checklist to the College with a completed online application form:
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Completed Application form which has been signed
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Passport size photo
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An up-to-date CV
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Passport or other official photo ID
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Proof of residency
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Qualification certificates
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Next of Kin/ emergency contact phone number and address
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Proof of address which includes your full name and current address.
After all the documents have been checked, the applicant must sit an entry test as part of the admissions process. If the interview is passed, applicants are invited to sit an English test. After the interview, all components of the process are considered, and the student will be informed of the decision, normally within 48 hours.
10: English language ability for non-native speakers (not born in the UK)
Non-native English speakers who have not undertaken their final two years of schooling in English, must demonstrate capability in English at Level 2 (or equivalent) before being admitted to the programme.
Equivalent grades to Level 2 include
● Common European Framework of Reference (CEFR) level B2
● PTE Academic 51,
● IELTS 5.5 (reading and writing must be at 5.5).
11: English language ability for non-native speakers who were taught in English for the final two years of school (or more)
Some applicants will not be native-speakers but will have studied the final two years of school in English (eg. those from West Africa).
12: Preparing for Higher Education
Embarking on your higher education journey involves several essential steps to ensure a smooth transition and academic success. Start by confirming that you have the necessary qualifications and knowledge for your chosen course. Develop effective study habits and familiarise yourself with academic resources. Financial planning is also crucial; budget for tuition fees, accommodation, and living expenses, and be mindful of additional costs such as books, stationery, and travel.
It's important to cultivate key skills such as time management, critical thinking, and communication. Developing self-discipline and adaptability will help you handle university life more effectively. Maintaining your health and well-being is vital, so learn stress management techniques and adopt a healthy lifestyle, ensuring you have access to healthcare and support services. Lastly, engage in induction activities and connect with peers to build a supportive network. By focusing on these areas, you'll be well-prepared for a successful higher education experience.
Incorporating Key Skills
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To thrive as a higher education student, focus on honing the following skills:
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Time Management: Prioritize tasks and manage your schedule effectively.
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Study Skills: Take clear notes, think critically, and conduct thorough research.
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Communication Skills: Improve writing, public speaking, and interpersonal communication.
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Self-Motivation and Discipline: Set goals, stay focused, and maintain motivation.
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Problem-Solving Skills: Adapt to new situations and make informed decisions.
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Financial Management: Create a budget and understand financial concepts.
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Health and Well-being: Manage stress and maintain a healthy lifestyle.
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Networking: Build connections and engage in professional development.
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Technology Skills: Be proficient in digital tools and online learning platforms.
By preparing for and developing these essential skills, you'll be well-equipped to navigate higher education life and embark on this exciting new chapter, paving the way to achieving your academic and personal aspirations. We hope you have a positive learning experience at The City College.
13: Additional costs
It is vital that all students have their own up-to-date computer or laptop and internet access for blended learning, assessments, and accessing online college resources. While tuition fees cover the cost of programme delivery, there may be additional expenses such as books, stationery, awarding body registration fees, professional body registration fees, and travel costs to events.
Academic Essentials
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Laptop/Tablet: For taking notes, completing assignments, and accessing online resources.
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Notebooks and Stationery: Pens, pencils, highlighters, sticky notes, and notebooks.
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Textbooks and Course Materials: Any required reading or materials for your courses.
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Backpack: A sturdy bag to carry your books and laptop.
14: Useful Links
https://hnglobal.highernationals.com/degree-finder
https://qualifications.pearson.com/en/qualifications/btec-higher-nationals/hospitality-management-2025.html
https://www.gov.uk/apply-online-for-student-finance
https://hnglobal.highernationals.com/login

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