Governance Purpose of the Board of Governors The Board of Governors is responsible for the oversight of The City College, subject to the ultimate commercial and legal authority of the Board of Directors. (The Board of Directors answers to the college’s legal responsibilities under UK company law). The Board of Governors advises and oversees the directors, Principal and committees of the college on matters which include but do not exhaust educational standards and quality, strategy, risk, resourcing, employment, and regulatory body matters. It includes The City College educators, students and external members. Members of the Board of Governors Uroy Clarke, DTLLS, BA (Hons), MA, MSC (Chair) PhD candidate. University lecturer and Programme Director at UWTSD. Previous Borough Councillor for UK political party. Participant in the Councillor Leadership Academy. Employment history covers years of non-executive, engagement, partnership, and compliance. Managerial experience has involved the development of Executive members and quality improvement of services through several strategic processes, able to take a strategic view in the development of the organisation’s regulations, policies and guidelines to ensure ongoing development through evaluation and performance indicators. Mike Potter Mike has been practising East Asian Medicine (EAM) for 38 years and currently runs a busy practice in Totnes, Devon. He has taught Higher Education since 1983 and Acupuncture and Chinese herbal medicine since 1991. Mike is currently a Senior Lecturer at the University of Westminster. Tasneem Riaz (Director) (ex officio) Tasneem joined The City College in 1987 and has more than 35 years of experience within the Higher Education sector. Tasneem has worked her way up from an accounting assistant to the Managing Director. She oversees the financial and marketing side of the college and is a very much hands-on executive who is used to tough challenges. UK degree in accounting, Masters degree in Leadership and Management and an MSc in International Banking and Finance, Level 5 Diploma in Education and Training. Was non executive director where he; Developed and increased continuous development strategies. Ensuring that all legal and statutory obligation are fulfilled Drive forward the organisation’s programme of improved quality and efficiency, delivering change at all level Develop the corporate approach to strategic planning and development and promote consultation with all partners Develop and deliver business opportunities that maintain, support and enhance the delivery of existing services and increase the market share of relevant services through effective marketing Develop an environment that stimulates innovation of new services that build on existing models and increase quality and value for money Monitor and evaluate organisational financial performance and ensure that sufficient information is provided to the team. Lead and develop a strong management team that motivates and inspires staff at all levels Experienced in strategic partnership, governance, risk management, and employee relations. In addition, Uroy has previously chaired the Finance and Personnel Committee at local authority level. To be announced (Alumni Student) To be announced (Lead Student Representative) Susan Riaz (Staff/ Minutes). MINUTES OF MEETINGS 2019 AUG 2019 – BOARD OF GOVERNORS MEETING MINUTES OCT 2019 – BOARD OF GOVERNORS MEETING MINUTES 2020 JAN 2020 – BOARD OF GOVERNORS MEETING MINUTES MAY 2020 – BOARD OF GOVERNORS MEETING MINUTES NOV 2020 – BOARD OF GOVERNORS MEETING MINUTES 2021 JUN 2021 – BOARD OF GOVERNORS MEETING MINUTES NOV 2021 – BOARD OF GOVERNORS MEETING MINUTES 2022 MAR 2022 – BOARD OF GOVERNORS MEETING MINUTES AUG 2022 – BOARD OF GOVERNORS MEETING MINUTES 2023 JUN 2023 – BOARD OF GOVERNORS MEETING MINUTES NOV 2023 – BOARD OF GOVERNORS MEETING MINUTES 2024 APR 2024 – BOARD OF GOVERNORS MEETING MINUTES OCT 2024 – BOARD OF GOVERNORS MEETING MINUTES 2025 JUN 2025 – BOARD OF GOVERNORS MEETING MINUTES TERMS OF REFERENCE Terms of reference for the Board of Governors are available by clicking the button below. Click Here LEGAL CONSTITUTION The City College and The City College of Acupuncture are the trading names of Inter-Ed UK Ltd. The legal constitution of the College is explained in the document that is available here. Click Here HIGHER EDUCATION REMUNERATION CODE The Board of Governors of the City College had its inaugural meeting in late August 2019. Immediately after, its members took cognizance of the Committee of University Chair’s Higher Education Remuneration Code: https://www.universitychairs.ac.uk/wp-content/uploads/2018/06/HE-Remuneration-Code.pdf The College expresses its support for the Code, and currently arranges its affairs to comply with the Code, exception made (as allowed by the Code) for City’s status as a private limited company in which directors are allowed to take dividends and in which the directors are also senior managers of the college.

Private Room Hire Looking for a great space to host your workshop, class, meeting or event? Our bright and spacious rooms are available for private hire. 🎯 Why Hire Our Spaces? ✅ Daily rates, no minimum duration ✅ Very Central London location with great transport links ✅ Bright and professional spaces ✅ Perfect for classes, meetings, wellness sessions, and more! 📅 How to Book Booking is easy! Just email us at cca@citycollege.ac.uk to check availability and reserve your space. ✨ Bring Your Vision to Life! From rehearsals to workshops, to inspiring planning sessions and intimate talks, our rooms are your perfect blank canvas. Quiet, calm, and full of potential! 🏫 Room Description & Private Hire Rates Room 24 Private Hire Rate (Per Day/Per Evening) £250 + VAT Ideal for classes or meetings. 2nd floor. Equipped with 24 desks and chairs, a tutor desk, a computer, a projector and a whiteboard. Can be hired in conjunction with the Student Clinic, please ask for the combination hire rate. Room 38 Private Hire Rate (Per Day/Per Evening) £350 + VAT Large high-ceilinged space, perfect for acupuncture, reflexology, Tui Na, Reiki practical classes, wellness workshops, or presentations. 3rd floor. Equipped with 12 treatment beds plus 24 desks and chairs, a tutor desk, computer, projector and whiteboard. This is our most sought-after space. Room 36 Private Hire Rate (Per Day/Per Evening) £250 + VAT Ideal for classes or meetings. 3rd floor. Equipped with 24 desks and chairs, a tutor desk, a computer, a projector and a whiteboard. The Studio Private Hire Rate (Per Day/Per Evening) £350 + VAT Huge, high-ceilinged, versatile space. Ground floor. Great for activities such as acting rehearsals, workshops, or meetings. Student Clinic Private Hire Rate (Per Day/Per Evening) £250 + VAT Perfect for all acupuncture, reflexology, Tui Na, Reiki, and practical classes or wellness workshops. 2nd floor. Equipped with 8 treatment spaces within curtained cubicles, which can become open-plan if preferred. Can be hired in conjunction with Room 24, please ask for the combination hire rate. Amber Room Private Hire Rate (Per Day/Per Evening) £350 + VAT Large unfurnished, high-ceilinged, flexible open space. 2nd floor.

Verification and Documentation Requests We regularly receive requests from former students for documentation such as: Status letters Academic references Qualification verifications Please read the following information carefully before submitting a request and provide as much information as possible, including: – Full name – Date of birth – Course of study – Dates of study – Student ID number *If you completed the full award or not Status Letters We may be able to provide a status letter containing basic details from the master student record, subject to the availability of records such as: Full name and date of birth Programme of study Dates of study (Beginning and End) Qualification awarded (if applicable): title, classification, and date A copy of the final transcript or record of achievement may be provided based on the information available in the student file. Please note that we are unable to produce new or updated transcripts for former students Academic References Academic references may only be provided: Within two years of your last date of study at the College If you completed the full award successfully If a member of staff who had direct academic contact with you is still employed and able to provide a reference. If no staff member is available who can verify your academic performance or engagement, we regret that we will be unable to issue a reference. Qualification Verification If you require verification of a qualification, we recommend contacting the awarding body directly, as they are the official source for confirming awards and issuing replacement certificates. If you would like the College to verify your qualification, please note: We only verify records electronically. We do not send copies by post . If available, you may collect physical photocopies of the documents in person, or nominate someone to collect them on your behalf. An administration fee of £50 (GBP) applies to this request. This fee is payable in advance and is non-refundable, regardless of the outcome. Enquiries can be sent to : admission@citycollege.ac.uk

UNLOCK YOUR POTENTIAL WITH US - RECRUITING FOR SEPTEMBER 2026 INTAKE SOON! The 2026 NSS results are in! --- The City College achieves Outstanding 95.7% Overall Student Satisfaction in the NSS 2026 --- Ranking amongst the UK's highest-performing providers --- The ladder to a brighter future Apply Now Courses Fees How to apply Admissions More PICK YOUR COURSE Business Management Hospitality Management Acupuncture TESTIMONIALS Roxana-Elena Corfala, HNC BUSINESS What can I say ? For sure The City College is one of the best colleges that I have studied in! The Teachers are friendly and we can really learn Business! I have great classmates from different countries and enjoy our time together. I’m really thankful to everyone from The City College

Value for Money You can download an outline explaining how The City College provides value for money here: DOWNLOAD You can download a pie chart identifying how The City College spends public money here: DOWNLOAD

Transparency Information TRANSPARENCY 2026 INFORMATION: WORKBOOK OVERVIEW This workbook contains data tables relating to the attainment of 2023-24 and 2024-25 qualifiers. The following worksheets are included in this workbook: Table 1b Attainment 2023-25 - This worksheet contains table 1b which relates to attainment at the provider. This table presents detailed information on attainment by characteristics for 2023-24 and 2024-25 qualifiers. TRANSPARENCY 2026 INFORMATION: ATTAINMENT OF 2023-24 AND 2024-2025 QUALIFIERS Provider: Inter-ED UK Limited UKPRN: 10010213 For details of non-numeric values in the following tables, please see the ‘Rounding and suppression’ worksheet Table 1b: Detailed information on attainment for 2023-24 qualifiers. Table 1b: Detailed information on attainment for 2024-25 qualifiers. TRANSPARENCY 2026 INFORMATION: ROUNDING AND SUPPRESSION The data has been rounded as follows: a. Denominators or headcounts have been rounded to the nearest 10. b. Percentages been rounded to the nearest 0.1. Any data point that is not reportable will be replaced with a symbol to indicate why, applied according to the following hierarchical order: - N/A: where there are no students in the population (or two or fewer). - [low]: Low numbers of students, where there are more than two but fewer than 23 students in the denominator. - [DPL]: Data protection for low numerators, where data has been suppressed for data protection reasons. The code [DPL] has been used to indicate where the data has been suppressed due to a numerator or headcount that is less than or equal to two, meaning that the percentage will take on a value close to 0 per cent. - [DPH]: Data protection for high numerators, where data has been suppressed for data protection reasons. For the percentages, the code [DPH] has been used to indicate where data has been suppressed due to a numerator that is greater than two but is within two of the denominator. TRANSPARENCY 2023 INFORMATION: WORKBOOK OVERVIEW This workbook contains data tables relating to the attainment of 2021-22 qualifiers. The following worksheets are included in this workbook: Table 1a Attainment 2021-22 – This worksheet contains table 1a which relates to attainment at the provider. This table presents the percentage of classified first degrees at grade 2:1 or above by characteristics for 2021-22 qualifiers. Table 1b Attainment 2021-22 – This worksheet contains table 1b which relates to attainment at the provider. This table presents detailed information on attainment by characteristics for 2021-22 qualifiers. Rounding and suppression – Details of the rounding and suppression rules applied to tables. TRANSPARENCY 2023 INFORMATION: ATTAINMENT OF 2021-22 QUALIFIERS Provider: Inter-ED UK Limited UKPRN: 10010213 For details of non-numeric values in the following tables, please see the ‘Rounding and suppression’ worksheet Table 1a: Percentage of classified first degrees at grade 2:1 or above by characteristic for 2021-22 qualifiers. Table 1b: Detailed information on attainment for 2021-22 qualifiers. TRANSPARENCY 2023 INFORMATION: ROUNDING AND SUPPRESSION The data contained in the tables in this workbook have been rounded and suppressed as follows: Numerators and denominators have been rounded to the nearest 10. Where the numerator or denominator rounds to 20 or less, the data are suppressed with an “N”. Percentages are rounded according to the smallest, unsuppressed denominator in a given mode and characteristic. If the denominator rounds to: – 50 or less: percentages are rounded to 5% – 1000 or less: percentages are rounded to 1% – More than 1000: percentages are rounded to 0.1% “N/A” is displayed where there is no provision in a given mode or level “DP” indicates suppression for data protection reasons. This is applied where the numerator is two or less, or differs from the denominator by no more than two students.

Accounts AUDITED ACCOUNTS JUNE 2017 AUDITED ACCOUNTS JUNE 2018 AUDITED ACCOUNTS JUNE 2019 AUDITED ACCOUNTS JUNE 2020 AUDITED ACCOUNTS JUNE 2021 AUDITED ACCOUNTS JUNE 2022 AUDITED ACCOUNTS JUNE 2023 AUDITED ACCOUNTS JUNE 2024 AUDITED ACCOUNTS JUNE 2025

Cookie Policy for The City College This is the Cookie Policy for The City College, accessible from www.citycollege.ac.uk What Are Cookies As is common practice with almost all professional websites, our college site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality. For more general information on cookies see https://www.aboutcookies.org.uk How We Use Cookies We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use. Disabling Cookies You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies. The Cookies We Set Account related cookies: If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out. Site preferences cookies: In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences. Third Party Cookies In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page. Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most. Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase. We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; facebook, twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. More Information Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the CookiePolicyGenerator.com However if you are still looking for more information then you can contact us through one of our preferred contact methods: Email: info@citycollege.ac.uk Phone: 020 7253 1133

Student Protection Plan THE CITY COLLEGE STUDENT PROTECTION PLAN Provider’s name: Inter-Ed UK Ltd t/a The City College Provider’s UKPRN: 10010213 Legal address: University House, 55 East Road, London N1 6AH Contact point for enquiries about this student protection plan: The Director of Studies STUDENT PROTECTION PLAN FOR THE PERIOD 2018/19 1. An assessment of the range of risks to the continuation of study for your students, how those risks may differ based on your students’ needs, characteristics and circumstances, and the likelihood that those risks will crystallise The risk that The City College as a whole is unable to operate is low because our financial performance is strong, and a sound business continuity plan is in place ready to deal with any major disruption. The College also operates from a single site which is owned by a partner company so therefore the risk that this site would close is very low. The risk that the College will not be able to deliver individual programmes is also low. There are five level 4/5 HND programmes, a level 3 and a level 5 teaching programme, and the level 6 Acupuncture and Tui Na programmes. Recruitment has been consistent for a number of years from the appropriate sectors. Numbers for the provision for Acupuncture and Tui Na provision are increasing and in line with expectations. The College is committed to providing teaching for all students who have enrolled or been accepted onto an existing course and any course closure would only occur once all students had completed their studies. The risk that the College is no longer able to deliver material components of our programmes is low. Units are designed to be taught by teams of academic staff. Most of our academic staff are hourly paid and teach at other colleges or universities. Our central location and reputation helps us to recruit and retain a wide variety of well-qualified and experienced staff to teach on our courses. The risk that the College will not maintain its’ accreditation to deliver programmes from Pearson, the awarding body, is low. This is based on the fact there has been consistently positive annual management reports and annual External Examiner reports published by Pearson. The risk that the College will not maintain its’ designation is medium-low. The College has a solid history of meeting QAA expectations as part of the HER and annual review process. The most recent annual review stated improvements were needed and the College has been addressing these by implementing revised and robust quality assurance and enhancement systems, procedures, policies and practices. 2. The measures that you have put in place to mitigate those risks that you consider to be reasonably likely to crystallise In the unlikely event that the College decided to discontinue provision, we would teach out the programme ensuring that all students enrolled on the programme or holding an offer of a place are able to complete the course. An action plan will be put in place to provide students with an assurance that they will be able to complete their studies and that they would not be adversely affected by the closure. Where applications have been received to the programme but no offers made, applicants will be notified as soon as possible in order that they are able to find an alternative programme. 3. Information about the policy you have in place to refund tuition fees and other relevant costs to your students and to provide compensation where necessary in the event that you are no longer able to preserve continuation of study If the College was not able to preserve the continuation of study, it has sufficient financial resources to teach out existing course, reflected in the Refund and Compensation Policy to which we will adhere and make available on the website and intranet. In addition: As mentioned in the Business Continuity Plan, the College has business interruption insurance cover for up to 24 months which would come into force in the case the college cannot continue its operations due to unavoidable circumstances In case of closure, the college would endeavour to teach out students who have paid fees for the academic year/ period. In terms of students funded by the Student Loan Company, fees are paid on a termly basis. If student attendance is confirmed for a particular term, every effort will be made to teach students for the reminder of that term In terms of change of location, students will be given at least 6 months’ notice in advance before the change in location. If a student wished to withdraw, then a refund will be given on a pro rata basis. If the change in location added extra cost for travel, the college would reimburse the difference in costs between the current and the new location In terms of compensation, this would be assessed on case-by-case basis. 4. Information about how you will communicate with students about your student protection plan The College will publicise our student protection plan to current and prospective students using our website, the intranet and the student handbooks. Staff will be made aware of the implications of our student protection plan when they propose course changes through the course approval procedure, annual programme monitoring procedure or periodic review procedure, as appropriate. The student protection plan will be reviewed by the Senior Leadership Team and with students through the Student-Staff Liaison Committee meetings, and other relevant meetings with students. Student involvement will therefore be through the elected student representative system utilising cohort reps. and programme reps. Any changes will then be confirmed using the website, intranet and by contacting students individually through letter or email. Students affected would also be invited to a meeting if this was practicable. If this student protection plan needs to be engaged in any way we would aim to provide all students with a minimum 6 months’ notice of closures/ withdrawal, excepting in emergency situations and/ or events beyond our control where this may not be possible. The College also has a Business Continuity Plan in place to manage emergency situations effectively.

Sexual Misconduct Anti-bullying and Harrassment Policies and Procedures Sexual-Misconduct, Harassment or Bullying Information Please find below: Sexual-Misconduct-Anti-bullying-and-Harassment-Policy-2025/26 Sexual-Misconduct-Anti-bullying-and-Harassment-Policy-2024/25 How to Report Sexual-Misconduct, Harassment or Bullying Guide Sexual Misconduct, Anti-Bullying and Harassment Reporting Form Online Reporting Form Sexual Misconduct, Anti-Bullying and Harassment Anonymous Reporting Form Anonymous Online Reporting Form The Policy sets out The City College’s commitment, and legal duty, to provide a caring and safe environment for students, staff and governors. In addition, it sets out the scope of the policy, definitions of bullying, harassment and sexual misconduct and what to do if you are being bullied, harassed or experiencing sexual misconduct. The previous Policy is also included so that there is open and honest disclosure to any changes to the current Policy. Students, staff or governors can report any instances of bullying, harassment or sexual misconduct through the attached reporting form or using the anonymous reporting form. Please note the Student Welfare Officer, Susan Riaz, can be contacted at: sriaz@citycollege.ac.uk should you wish to discuss any situation in confidence or receive advice or support

Equality and Diversity EQUALITY AND DIVERSITY – POLICY & PRACTICE A copy of the College’s Equality and Diversity Policy can be downloaded here: DOWNLOAD

NSS Survey Results NSS Survey Results - 2026 We are proud to share that The City College (Inter-Ed UK LTD) has achieved an outstanding 95.7% overall student satisfaction rating in the National Student Survey (NSS) 2026. These results place The City College amongst the strongest-performing higher education providers in the UK and reflect our commitment to delivering an exceptional student experience. Students highly rated our teaching, academic support, learning opportunities and resources, while our Business Management programmes achieved particularly impressive scores across all areas. The results also show significant improvements compared to previous years, highlighting the positive impact of working closely with our students to shape and enhance their educational journey. NSS Results