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Student Protection Plan THE CITY COLLEGE STUDENT PROTECTION PLAN Provider’s name: Inter-Ed UK Ltd t/a The City College Provider’s UKPRN: 10010213 Legal address: University House, 55 East Road, London N1 6AH Contact point for enquiries about this student protection plan: The Director of Studies STUDENT PROTECTION PLAN FOR THE PERIOD 2018/19 1. An assessment of the range of risks to the continuation of study for your students, how those risks may differ based on your students’ needs, characteristics and circumstances, and the likelihood that those risks will crystallise The risk that The City College as a whole is unable to operate is low because our financial performance is strong, and a sound business continuity plan is in place ready to deal with any major disruption. The College also operates from a single site which is owned by a partner company so therefore the risk that this site would close is very low. The risk that the College will not be able to deliver individual programmes is also low. There are five level 4/5 HND programmes, a level 3 and a level 5 teaching programme, and the level 6 Acupuncture and Tui Na programmes. Recruitment has been consistent for a number of years from the appropriate sectors. Numbers for the provision for Acupuncture and Tui Na provision are increasing and in line with expectations. The College is committed to providing teaching for all students who have enrolled or been accepted onto an existing course and any course closure would only occur once all students had completed their studies. The risk that the College is no longer able to deliver material components of our programmes is low. Units are designed to be taught by teams of academic staff. Most of our academic staff are hourly paid and teach at other colleges or universities. Our central location and reputation helps us to recruit and retain a wide variety of well-qualified and experienced staff to teach on our courses. The risk that the College will not maintain its’ accreditation to deliver programmes from Pearson, the awarding body, is low. This is based on the fact there has been consistently positive annual management reports and annual External Examiner reports published by Pearson. The risk that the College will not maintain its’ designation is medium-low. The College has a solid history of meeting QAA expectations as part of the HER and annual review process. The most recent annual review stated improvements were needed and the College has been addressing these by implementing revised and robust quality assurance and enhancement systems, procedures, policies and practices. 2. The measures that you have put in place to mitigate those risks that you consider to be reasonably likely to crystallise In the unlikely event that the College decided to discontinue provision, we would teach out the programme ensuring that all students enrolled on the programme or holding an offer of a place are able to complete the course. An action plan will be put in place to provide students with an assurance that they will be able to complete their studies and that they would not be adversely affected by the closure. Where applications have been received to the programme but no offers made, applicants will be notified as soon as possible in order that they are able to find an alternative programme. 3. Information about the policy you have in place to refund tuition fees and other relevant costs to your students and to provide compensation where necessary in the event that you are no longer able to preserve continuation of study If the College was not able to preserve the continuation of study, it has sufficient financial resources to teach out existing course, reflected in the Refund and Compensation Policy to which we will adhere and make available on the website and intranet. In addition: As mentioned in the Business Continuity Plan, the College has business interruption insurance cover for up to 24 months which would come into force in the case the college cannot continue its operations due to unavoidable circumstances In case of closure, the college would endeavour to teach out students who have paid fees for the academic year/ period. In terms of students funded by the Student Loan Company, fees are paid on a termly basis. If student attendance is confirmed for a particular term, every effort will be made to teach students for the reminder of that term In terms of change of location, students will be given at least 6 months’ notice in advance before the change in location. If a student wished to withdraw, then a refund will be given on a pro rata basis. If the change in location added extra cost for travel, the college would reimburse the difference in costs between the current and the new location In terms of compensation, this would be assessed on case-by-case basis. 4. Information about how you will communicate with students about your student protection plan The College will publicise our student protection plan to current and prospective students using our website, the intranet and the student handbooks. Staff will be made aware of the implications of our student protection plan when they propose course changes through the course approval procedure, annual programme monitoring procedure or periodic review procedure, as appropriate. The student protection plan will be reviewed by the Senior Leadership Team and with students through the Student-Staff Liaison Committee meetings, and other relevant meetings with students. Student involvement will therefore be through the elected student representative system utilising cohort reps. and programme reps. Any changes will then be confirmed using the website, intranet and by contacting students individually through letter or email. Students affected would also be invited to a meeting if this was practicable. If this student protection plan needs to be engaged in any way we would aim to provide all students with a minimum 6 months’ notice of closures/ withdrawal, excepting in emergency situations and/ or events beyond our control where this may not be possible. The College also has a Business Continuity Plan in place to manage emergency situations effectively.

Private Room Hire Looking for a great space to host your workshop, class, meeting or event? Our bright and spacious rooms are available for private hire. 🎯 Why Hire Our Spaces? ✅ Daily rates, no minimum duration ✅ Very Central London location with great transport links ✅ Bright and professional spaces ✅ Perfect for classes, meetings, wellness sessions, and more! 📅 How to Book Booking is easy! Just email us at cca@citycollege.ac.uk to check availability and reserve your space. ✨ Bring Your Vision to Life! From rehearsals to workshops, to inspiring planning sessions and intimate talks, our rooms are your perfect blank canvas. Quiet, calm, and full of potential! 🏫 Room Description & Private Hire Rates Room 24 Private Hire Rate (Per Day/Per Evening) £250 + VAT Ideal for classes or meetings. 2nd floor. Equipped with 24 desks and chairs, a tutor desk, a computer, a projector and a whiteboard. Can be hired in conjunction with the Student Clinic, please ask for the combination hire rate. Room 38 Private Hire Rate (Per Day/Per Evening) £350 + VAT Large high-ceilinged space, perfect for acupuncture, reflexology, Tui Na, Reiki practical classes, wellness workshops, or presentations. 3rd floor. Equipped with 12 treatment beds plus 24 desks and chairs, a tutor desk, computer, projector and whiteboard. This is our most sought-after space. Room 36 Private Hire Rate (Per Day/Per Evening) £250 + VAT Ideal for classes or meetings. 3rd floor. Equipped with 24 desks and chairs, a tutor desk, a computer, a projector and a whiteboard. The Studio Private Hire Rate (Per Day/Per Evening) £350 + VAT Huge, high-ceilinged, versatile space. Ground floor. Great for activities such as acting rehearsals, workshops, or meetings. Student Clinic Private Hire Rate (Per Day/Per Evening) £250 + VAT Perfect for all acupuncture, reflexology, Tui Na, Reiki, and practical classes or wellness workshops. 2nd floor. Equipped with 8 treatment spaces within curtained cubicles, which can become open-plan if preferred. Can be hired in conjunction with Room 24, please ask for the combination hire rate. Amber Room Private Hire Rate (Per Day/Per Evening) £350 + VAT Large unfurnished, high-ceilinged, flexible open space. 2nd floor.

Policies and Procedures Welcome to the page for policies, procedures, forms and statements! The contents of this page are arranged in alphabetical order. Academic-Appeal-Policy v12 Academic Conduct and Malpractice Policy v16 Academic Freedom Policy v14 Admissions Appeals and Complaints Procedure – this can be found in the Admissions tab Artificial Intelligence Policy Staff v4 1 Artificial Intelligence Policy Students v2 1 Code-of-Ethical-Conduct v9 Complaints-Policy-v14 Computer-Access-Policy-v8 Conflicts-of-Interest-Policy-v9 Employability-Strategy-Policy v14 Equality and Diversity Policy v9 Environment-and-Sustainability-Policy-v9 External-Speaker-Policy-v11 - External-Speaker-Policy-Form Extenuating-Circumstances-Policy-v14 Fitness-to-Practise-Procedure-v18 Fitness-to-Study-Procedure-v16 Freedom-of-Speech-Policy v15 HESA_Student_collection_notice_2025-26 IT-E-Learning-Policy-v10 Modern-Slavery-Human-Trafficking-statement-v11 Multi-Faith-Quiet-Prayer-Space-Guidelines-2025 Non-academic-Misconduct-Procedure-v12 Pastoral-Care-Policy v9 Prevent-Policy-v10 Privacy-Notice-v9 Recognition-of-Prior-Learning-Policy-v9 Refund-and-Compensation-Policy-v17 Safeguarding-Policy-v10 Sexual-Misconduct-Anti-bullying-and-Harassment-Policy 2025-26 - How to Report - Reporting Form - Anonymous Reporting Form - Online-Reporting-Form - Online-Anonymous-Reporting-Form Staff Academic Malpractice Policy v10 Staff-Development-Policy-v9 Student-Engagement-Policy v9 Student Recruitment and Admissions Policy - this can be found in the Admissions tab Student Transfer Plan v8 Whistleblowing-Policy-v10 Work-Experience Policy-v14

International Travel and Tourism Management BTEC HIGHER NATIONAL CERTIFICATE / DIPLOMA IN INTERNATIONAL TRAVEL AND TOURISM MANAGEMENT APPLY ONLINE ADMISSION POLICY FEES STUDENT LOAN OTHER COURSES CONTACT US START ON 26th January 2026 DURATION HND - 2 YEARS STUDY MODE Full-time LEVEL YEAR 1 - HNC-LEVEL 4 YEAR 2 - HND - LEVEL 5 PRICE £6,355 / YEAR ABOUT THE COURSE 1: Why choose a BTEC Higher National qualification? BTEC is globally recognised for its applied learning approach, engaging students in practical, interpersonal, and cognitive skills for over thirty years. These qualifications are tailored for individuals starting their careers or those already employed seeking advancement opportunities. BTECs facilitate progression into the workforce, either directly or through further university study, and are designed to align with employer needs. They are highly regarded by both industry and higher education institutions as leading career-focused qualifications at Levels 4 and 5. In developing BTEC Higher National qualifications, Pearson collaborates with a diverse group of students, employers, higher education providers, colleges, and subject matter experts to ensure the qualifications meet their needs and expectations. Pearson also engages with professional bodies to ensure alignment with recognised standards. The Pearson BTEC Higher National qualifications address the growing demand for high-quality professional and technical education at undergraduate Levels 4 and 5. They offer students a clear pathway to employment and the option to pursue a degree at Level 6. As the awarding body, Pearson has approved The City College to offer a variety of Higher National qualifications. The College’s management and lecturing team is responsible for ensuring that the quality of the provision meets Pearson’s exacting conditions and standards. Quality is monitored regularly through visits from Pearson’s External Examiners and a regular Pearson Annual Management Review. In addition, once you become a student, the BTEC HN Global website provides a specially designed range of digital resources to give you the best possible experience during the BTEC Higher Nationals course. (Please find the link in the section Useful Links below) 2. Why choose a Higher National Qualification in International Travel and Tourism Management? The purpose of these qualifications is to develop students as professional, self-reflecting individuals able to meet the demands of employers in the travel and tourism sector and adapt to a constantly changing world. They aim to widen access to higher education and enhance the career prospects of those who undertake them. Objectives of the Pearson BTEC Higher Nationals in International Travel and Tourism Management: To develop the knowledge, skills, and behaviours needed to succeed in the travel and tourism workplace. To secure the knowledge and understanding that underpins the study of the travel and tourism sector, preparing students for further study or training. To provide experience of the breadth and depth of the travel and tourism sector. To enable students to develop higher education study skills, such as the ability to conduct research and self-study. KEY INFORMATION Starting Dates: January / April Mode of Study: Full-time Duration: HND – Two years Awarding Body: Pearson Award: BTEC Level 4 Higher National Certificate in International Travel and Tourism Management Award: BTEC Level 5 Higher National Certificate in International Travel and Tourism Management : Price: Full-Time (On-site Learning) £6,355/year * STUDENT LOAN AVAILABLE * 3: Aims of the Level 4 and Level 5 HND in International Travel and Tourism Management Aims of the Pearson BTEC Level 4 Higher National Certificate in ITTM The Level 4 units provide a broad introduction to the sector, laying the foundation for learning. Students will gain a sound knowledge of the basic concepts and characteristics of travel and tourism. They will develop: A wide range of sector knowledge tied to practical skills gained in research, self-study, directed study, and workplace scenarios. The qualities needed for employment that require some degree of personal responsibility. A range of transferable skills for effective team working, independent initiatives, organisational competence, and problem-solving strategies. The ability to be adaptable and flexible, show resilience under pressure, and meet challenging targets. Aims of the Pearson BTEC Level 5 Higher National Diploma (HND) in ITTM: The Level 5 programme follows the flexible ‘General International Travel and Tourism Management’ pathway. Students will: Develop a sound understanding of the principles in their field of study and learn to apply those principles more widely. Learn to evaluate the appropriateness of different approaches to solving problems. Be able to perform effectively in their chosen field and possess the qualities necessary for employment in situations requiring the exercise of personal responsibility and decision-making. 4: What employment and further study opportunities could these qualifications lead to? Having a BTEC HNC/HND provides a solid grounding in travel and tourism, which students can build on should they decide to continue their studies. On successful completion of the Level 5 Higher National Diploma, students can develop their careers in the travel and tourism sector through: Entering or continuing existing employment. Linking with the appropriate Professional Body. Committing to Continuing Professional Development (CPD). Progressing to university. Those who enter employment may do so in job roles such as: Marketing and Sales Manager Operations Manager Tourism Development Manager Visitor Attractions Manager Events Manager Progression to University Successful completion of the BTEC HND is equivalent to completing the first two years of a related honours degree at a UK university. The qualification is recognised by Higher Education providers (e.g., universities) as meeting admission requirements to many relevant travel and tourism-related courses, including, for example: BA (Hons) in International Travel and Tourism BA (Hons) in Aviation Management BA (Hons) in Tourism Management BA (Hons) in Museum and Heritage Studies Students should always check the entry requirements for degree programmes at specific Higher Education providers where they wish to gain admission and ‘top-up’ their HND. Degree Finder Pearson's Degree Finder (DF) tool has been created for students studying a Pearson BTEC Higher National qualification who are looking for progression options to university. You can use the DF before, during, or after completing your Pearson course to help you plan your next steps. It is recommended that you read through the user guidance before searching. Look for a direct pathway by entering the specific Higher National subject, including the level and pathway, to find out where your qualification can take you. 5: Programme structure The normal timescale for achieving a Level 4 HNC by full-time study is one-year. The normal timescale for achieving a Level 5 HND by full-time study is two-years. Progression to Year 2 is dependent on satisfactory completion of Year 1. TQT (Total Qualification Time) is an estimate of the total amount of time reasonably required for a student to achieve the qualification, including guided learning and independent study. GLH (Guided Learning Hours) are defined as the time a tutor is present to give specific guidance, including lectures, tutorials, supervised study, and supervised assessment activity. The 240 credits achieved by successful completion of the HND is equivalent to completing the first two years of a Travel and Tourism related honours degree at a UK university. 6: What is studied and how is it timetabled and assessed? The academic year is divided into three terms and you will normally study 2–3 units in each term. You will usually be timetabled for at least two days per week. Please note that the timetable changes from term-to-term as the programme develops and units are completed. A variety of forms of assessment evidence will be used, suited to the type of learning outcomes being assessed. Methods of assessment may include, for example, writing a report or essay, recording an interview or role play, examination or in-class tests, giving a presentation, making a PowerPoint presentation, creating academic posters, displays or leaflets, or keeping a reflective journal. The specification below covers Higher Nationals in ITTM taught from the academic year Sept 2018-July 2019 to date of date of last Registration August 2026 Year 1 Year 2 7:Calculation of the overall qualification grade The calculation of the overall qualification grade is based on the student’s performance in all units. Students are awarded a Pass, Merit or Distinction qualification grade using the points gained through all 120 credits, at Level 4 for the HNC or Level 5 for the HND, based on unit achievement. The overall qualification grade for the HND is calculated based on student performance in Level 5 units only. Points per credit Pass: 4 x amount of credit of given unit Merit: 6 x amount of credit of given unit Distinction: 8 x amount of credit of given unit All units in valid combination must have been attempted for each qualification. Units that have been attempted but not achieved, and subsequently granted compensation, will appear as ‘Unclassified’ (‘U’ grade) on the student’s Notification of Performance. 8: Entry requirements and admissions Pearson requires The City College to ensure that every student we enrol has a reasonable expectation of success in the programme. Applicants aged over 21 years at the start of their course and who have been out of education for at least three years are classed as ‘mature students’. Mature students will be required to have at least a qualification at Level 1 and to provide the certificate.   For those under 21, who have recently been in education, the entry profile has to include a Level 3 qualification or the equivalent:      A relevant BTEC Level 3 qualification       A GCSE Advanced Level profile that demonstrates strong performance in a relevant subject or adequate performance in more than one GCE subject. This profile is likely to be supported by GCSE grades A* to C and/or 9 to 4 (or equivalent) in subjects such as Maths and English      Other related Level 3 qualifications      An Access to Higher Education Diploma awarded by an approved further education institution      An international equivalent of the above.      Applications are made either directly to the College or through an educational consultant. All applications are treated the same regardless of their origin. All applicants with sufficient entry qualifications are then invited to the admissions process, which consists of an interview and, if successful, an English entry test.   9: Application process All applicants must first submit all relevant documents in the following checklist to the College with a completed online application form: Completed Application form which has been signed Passport size photo An up-to-date CV Passport or other official photo ID Proof of residency Qualification certificates Next of Kin/ emergency contact phone number and address Proof of address which includes your full name and current address. After all the documents have been checked, the applicant must sit an entry test as part of the admissions process. If the interview is passed, applicants are invited to sit an English test. After the interview, all components of the process are considered, and the student will be informed of the decision, normally within 48 hours. 10: English language ability for non-native speakers (not born in the UK) Non-native English speakers who have not undertaken their final two years of schooling in English, must demonstrate capability in English at Level 2 (or equivalent) before being admitted to the programme.  Equivalent grades to Level 2 include ● Common European Framework of Reference (CEFR) level B2 ● PTE Academic 51, ● IELTS 5.5 (reading and writing must be at 5.5). 11: English language ability for non-native speakers who were taught in English for the final two years of school (or more) Some applicants will not be native-speakers but will have studied the final two years of school in English (eg. those from West Africa). 12: Preparing for Higher Education Embarking on your higher education journey involves several essential steps to ensure a smooth transition and academic success. Start by confirming that you have the necessary qualifications and knowledge for your chosen course. Develop effective study habits and familiarise yourself with academic resources. Financial planning is also crucial; budget for tuition fees, accommodation, and living expenses, and be mindful of additional costs such as books, stationery, and travel. It's important to cultivate key skills such as time management, critical thinking, and communication. Developing self-discipline and adaptability will help you handle university life more effectively. Maintaining your health and well-being is vital, so learn stress management techniques and adopt a healthy lifestyle, ensuring you have access to healthcare and support services. Lastly, engage in induction activities and connect with peers to build a supportive network. By focusing on these areas, you'll be well-prepared for a successful higher education experience. Incorporating Key Skills To thrive as a higher education student, focus on honing the following skills: Time Management: Prioritize tasks and manage your schedule effectively. Study Skills: Take clear notes, think critically, and conduct thorough research. Communication Skills: Improve writing, public speaking, and interpersonal communication. Self-Motivation and Discipline: Set goals, stay focused, and maintain motivation. Problem-Solving Skills: Adapt to new situations and make informed decisions. Financial Management: Create a budget and understand financial concepts. Health and Well-being: Manage stress and maintain a healthy lifestyle. Networking: Build connections and engage in professional development. Technology Skills: Be proficient in digital tools and online learning platforms. By preparing for and developing these essential skills, you'll be well-equipped to navigate higher education life and embark on this exciting new chapter, paving the way to achieving your academic and personal aspirations. We hope you have a positive learning experience at The City College. 13: Additional costs It is vital that all students have their own up-to-date computer or laptop and internet access for blended learning, assessments, and accessing online college resources. While tuition fees cover the cost of programme delivery, there may be additional expenses such as books, stationery, awarding body registration fees, professional body registration fees, and travel costs to events. Academic Essentials Laptop/Tablet: For taking notes, completing assignments, and accessing online resources. Notebooks and Stationery: Pens, pencils, highlighters, sticky notes, and notebooks. Textbooks and Course Materials: Any required reading or materials for your courses. Backpack: A sturdy bag to carry your books and laptop. 14: Useful Links https://hnglobal.highernationals.com/degree-finder https://qualifications.pearson.com/en/qualifications/btec-higher-nationals/hospitality-management-2025.html https://www.gov.uk/apply-online-for-student-finance https://hnglobal.highernationals.com/login

Student Welfare Pastoral-Care-Policy v8 Reasonable Adjustment and Special Consideration Policy v7 RASC Application Form Reasonable Adjustment and Special Considerations Leaflet for CCA Reasonable Adjustment and Special Considerations Leaflet for BTEC Student Welfare at The City College If you are thinking about applying to The City College or The City College of Acupuncture, it is important that you make us aware of any individual support that you may require. Student Recruitment: Interview and Online Test During the recruitment process, applicants will be given an interview and an English test. The English test is online and is dyslexia friendly. If you are concerned about either the interview or testing process, please do contact the college, and we are happy to discuss personal needs with you. Student Support If your course is funded by the Student Loan Company/Student Finance England and you have a long-term medical condition, mental health issue or neurodiversity that impacts your education, then you may be able to apply for Disabled Students’ Allowance (DSA) through Student Finance England*. Whether or not you are eligible for DSA, you can receive internal help through Reasonable Adjustments and Special Consideration (RASC) support. It is important that you disclose any medical conditions or learning differences as soon as possible, preferably before starting the programme. The College is unable to give you additional support in your studies if we are unaware of individual requirements. If you were diagnosed/become aware of issues after enrolling on the programme, please provide evidence of any medical/other condition, as soon as possible. If you suspect that you may need extra support and have no formal paperwork, please do still come and speak to us, as we may be able to offer internal support. *Please note that Acupuncture courses do not receive Student Finance Funding and therefore CCA students are not eligible for DSA. What are Reasonable Adjustments/Special Considerations? A reasonable adjustment is any action that helps to reduce the effect of a disability or difficulty that places a student at a substantial disadvantage during their time as a student. Examples of reasonable adjustments include, but are not limited to, extensions for submission deadlines, assessment material in large print, or photocopies on coloured paper. Additionally, as formal practical and written exams are part of their course, our Acupuncture RASC students are entitled to a pro-rata extra time allowance of 15 minutes per hour for these exams. A special consideration is any action that helps reduce the effect of a short-term issue that places the student at a substantial disadvantage during exams or assessments. Examples of special considerations may include, but are not limited to, deferrals of exams or extensions for submission deadlines. Other Support: The City College provides support to all students through their Welfare Officer and supporting administration team. If you have individual needs, then please do speak to us as every student is different, and we will do our utmost to make your experience as a student as easy as possible. In addition, The City College also has an individual bookable Quiet Space, which our students can book as a space in which to reflect or decompress. If you wish to see our Quiet Space, please ask at Reception, and we will show you the room and explain how it can be booked.

FACILITIES COMPUTER LABS CLASSROOMS There are eight large classrooms, each equipped with a projector, a computer connected to the internet, and a whiteboard. All rooms are spacious and have natural light. Three classrooms can accommodate up to 40 students, while the others can accommodate up to 25 students. The College has two general-access computer suites with over 50 personal computers, as well as additional computers available in the library. Students are welcome to bring their laptops or tablets and connect to the College network through Wi-Fi. All students have access to notices and documents via SharePoint and Moodle, the College's Virtual Learning Environment (VLE). THE LIBRARY COMPLIMENTARY PUBLIC RESOURCES The college has a large stock of text and reference books with a range of journals, magazines and periodicals for reference purposes only, and additional tables and desk and computers for quiet study. The City College of Acupuncture (CCA) has dedicated rooms for the Acupuncture course, including a multi-bed clinic with eight private bays for patient treatment by third-year Acupuncture and Tui Na students (with an additional clinic space opening in September 2025). There is also a large classroom equipped with treatment couches, and a smaller classroom for breakout discussions and lectures. The Acupuncture rooms are regularly hired for CPD courses. THE CITY COLLEGE OF ACUPUNCTURE There are many public resource facilities in London. Students may join the local public library – a high-tech centre close to the college- free of charge. In addition, The British Library is only a short bus ride from the college. STUDENT COMMON ROOM This area has seating, a free water dispenser, and a sink area with a fridge and kettle. There are various notice boards containing information about College and local activities, as well as articles relevant to different courses. THE QUIET SPACE The Quiet Space is the perfect retreat for students who may feel overwhelmed during the day. This room is bookable at Reception for half-hour slots for one student at a time. PRAYER ROOM A small, separate multi-faith quiet prayer space is provided, which is safe, clean, and inclusive for peaceful reflection and private prayer for everyone at The City College during the normal academic day.

Governance Purpose of the Board of Governors The Board of Governors is responsible for the oversight of The City College, subject to the ultimate commercial and legal authority of the Board of Directors. (The Board of Directors answers to the college’s legal responsibilities under UK company law). The Board of Governors advises and oversees the directors, Principal and committees of the college on matters which include but do not exhaust educational standards and quality, strategy, risk, resourcing, employment, and regulatory body matters. It includes The City College educators, students and external members. Members of the Board of Governors Uroy Clarke, DTLLS, BA (Hons), MA, MSC (Chair) PhD candidate. University lecturer and Programme Director at UWTSD. Previous Borough Councillor for UK political party. Participant in the Councillor Leadership Academy. Employment history covers years of non-executive, engagement, partnership, and compliance. Managerial experience has involved the development of Executive members and quality improvement of services through several strategic processes, able to take a strategic view in the development of the organisation’s regulations, policies and guidelines to ensure ongoing development through evaluation and performance indicators. Mike Potter Mike has been practising East Asian Medicine (EAM) for 38 years and currently runs a busy practice in Totnes, Devon. He has taught Higher Education since 1983 and Acupuncture and Chinese herbal medicine since 1991. Mike is currently a Senior Lecturer at the University of Westminster. Tasneem Riaz (Director) (ex officio) Tasneem joined The City College in 1987 and has more than 35 years of experience within the Higher Education sector. Tasneem has worked her way up from an accounting assistant to the Managing Director. She oversees the financial and marketing side of the college and is a very much hands-on executive who is used to tough challenges. UK degree in accounting, Masters degree in Leadership and Management and an MSc in International Banking and Finance, Level 5 Diploma in Education and Training. Was non executive director where he; Developed and increased continuous development strategies. Ensuring that all legal and statutory obligation are fulfilled Drive forward the organisation’s programme of improved quality and efficiency, delivering change at all level Develop the corporate approach to strategic planning and development and promote consultation with all partners Develop and deliver business opportunities that maintain, support and enhance the delivery of existing services and increase the market share of relevant services through effective marketing Develop an environment that stimulates innovation of new services that build on existing models and increase quality and value for money Monitor and evaluate organisational financial performance and ensure that sufficient information is provided to the team. Lead and develop a strong management team that motivates and inspires staff at all levels Experienced in strategic partnership, governance, risk management, and employee relations. In addition, Uroy has previously chaired the Finance and Personnel Committee at local authority level. To be announced (Alumni Student) To be announced (Lead Student Representative) Susan Riaz (Staff/ Minutes). MINUTES OF MEETINGS 2019 AUG 2019 – BOARD OF GOVERNORS MEETING MINUTES OCT 2019 – BOARD OF GOVERNORS MEETING MINUTES 2020 JAN 2020 – BOARD OF GOVERNORS MEETING MINUTES MAY 2020 – BOARD OF GOVERNORS MEETING MINUTES NOV 2020 – BOARD OF GOVERNORS MEETING MINUTES 2021 JUN 2021 – BOARD OF GOVERNORS MEETING MINUTES NOV 2021 – BOARD OF GOVERNORS MEETING MINUTES 2022 MAR 2022 – BOARD OF GOVERNORS MEETING MINUTES AUG 2022 – BOARD OF GOVERNORS MEETING MINUTES 2023 JUN 2023 – BOARD OF GOVERNORS MEETING MINUTES NOV 2023 – BOARD OF GOVERNORS MEETING MINUTES 2024 APR 2024 – BOARD OF GOVERNORS MEETING MINUTES OCT 2024 – BOARD OF GOVERNORS MEETING MINUTES 2025 JUN 2025 – BOARD OF GOVERNORS MEETING MINUTES TERMS OF REFERENCE Terms of reference for the Board of Governors are available by clicking the button below. Click Here LEGAL CONSTITUTION The City College and The City College of Acupuncture are the trading names of Inter-Ed UK Ltd. The legal constitution of the College is explained in the document that is available here. Click Here HIGHER EDUCATION REMUNERATION CODE The Board of Governors of the City College had its inaugural meeting in late August 2019. Immediately after, its members took cognizance of the Committee of University Chair’s Higher Education Remuneration Code: https://www.universitychairs.ac.uk/wp-content/uploads/2018/06/HE-Remuneration-Code.pdf The College expresses its support for the Code, and currently arranges its affairs to comply with the Code, exception made (as allowed by the Code) for City’s status as a private limited company in which directors are allowed to take dividends and in which the directors are also senior managers of the college.

Value for Money You can download an outline explaining how The City College provides value for money here: DOWNLOAD You can download a pie chart identifying how The City College spends public money here: DOWNLOAD

Verification and Documentation Requests We regularly receive requests from former students for documentation such as: Status letters Academic references Qualification verifications Please read the following information carefully before submitting a request and provide as much information as possible, including: – Full name – Date of birth – Course of study – Dates of study – Student ID number *If you completed the full award or not Status Letters We may be able to provide a status letter containing basic details from the master student record, subject to the availability of records such as: Full name and date of birth Programme of study Dates of study (Beginning and End) Qualification awarded (if applicable): title, classification, and date A copy of the final transcript or record of achievement may be provided based on the information available in the student file. Please note that we are unable to produce new or updated transcripts for former students Academic References Academic references may only be provided: Within two years of your last date of study at the College If you completed the full award successfully If a member of staff who had direct academic contact with you is still employed and able to provide a reference. If no staff member is available who can verify your academic performance or engagement, we regret that we will be unable to issue a reference. Qualification Verification If you require verification of a qualification, we recommend contacting the awarding body directly, as they are the official source for confirming awards and issuing replacement certificates. If you would like the College to verify your qualification, please note: We only verify records electronically. We do not send copies by post . If available, you may collect physical photocopies of the documents in person, or nominate someone to collect them on your behalf. An administration fee of £50 (GBP) applies to this request. This fee is payable in advance and is non-refundable, regardless of the outcome. Enquiries can be sent to : admission@citycollege.ac.uk

Mission Statement Mission Statement for The City College The college has the motto “Where Students Come First”. It is with this motto foremost in our minds that we pledge to provide the highest standards of value-for-money education to the individual without compromising on quality. Our mission is to provide high-quality education and training to students from diverse backgrounds, enabling them to achieve academic success and pursue rewarding careers. We aim to maintain high academic standards and promptly respond to global education and training developments. Our History Established in 1979, The City College is one of the oldest independent colleges in London. Located just a few minutes from Old Street station and near the heart of the City of London, thousands of students have successfully completed their studies, and many have progressed to higher education or secured successful careers in various fields. We are renowned for maintaining high academic standards and providing quality tuition, as well as our adaptability in responding to developments in global education and training markets. Our exceptional pastoral care for students is also a key feature. The majority of students join The City College based on recommendations from past or current students. Our Ethos We foster a friendly and informal environment while maintaining a disciplined approach to study. Our educational philosophy is to equip students with the resources necessary to become well-rounded, highly motivated candidates for their chosen careers. We are committed to providing excellent pastoral care and building our reputation on the academic success of our students and the quality of our services. We strive to offer an affordable learning experience in a supportive and caring environment that helps students successfully achieve their goals.

Testimonials Very nice experience! I evolved a lot! Ana Hera HNC BUSINESS What can I say ? For sure The City College is one of the best colleges that I have studied in! The Teachers are friendly and we can really learn Business! I have great classmates from different countries and enjoy our time together. I’m really thankful to everyone from The City College Roxana-Elena Corfala HNC BUSINESS I'm from Romania and I love studying at The City College because it's so much fun! All the teachers and staff are friendly and we do lots of activities in class and I now have lots of knowledge about business! I have studied at other Colleges in the past but The City College really is a good place to study because of experienced teachers and staff! Grisa Corfala HNC BUSINESS It was a great experience and the teachers are great people. They help you anytime you ask them for help . Staff is great . The location is very good Bogdan Ioan Oros HNC BUSINESS The City College helped me to perform my skills Ionut Lefter HNC BUSINESS The experience has been very good, I was ready to give up due to my circumstances but was encouraged by staff and lecturers to carry on. They gave me the confidence and I was able to carry on and pass the course. There is a pleasant atmosphere and the lessons were done in lively and fun way which made it easy to learn and made it enjoyable. Shahid Misbah HNC BUSINESS Despite the fact that this lesson required a lot more work than I had anticipated, I enjoyed it. The setting in the classroom was quite cosy. I appreciated the respect I received from my classmates and felt comfortable sharing my opinions with them. The majority of them were incredibly lovely, and I relished getting to know them. I was quite grateful that they showed me the same respect and openness that they did. I also discovered that a lot of the students in this class are incredibly cool and engaging folks. Francisco Mbaki HNC BUSINESS Studying at The City College London was enjoyable experience Jovan Leon Washington HNC BUSINESS I have had an amazing time at The City College Had an amazing support system Arhena Gamakolo Yohari HNC BUSINESS My time at London City College was great! The teachers were supportive, lots of interesting units, and top-quality resources. The supportive atmosphere helped me grow, and now I feel ready for the future. The City College gave me a fantastic education and unforgettable learning journey. Paulo Jorge Dos Santos HNC BUSINESS Very happy, I’m grateful to meet such a wonderful people Lavinia Sauca HNC BUSINESS I had a great experience during my first year of Studies, great support from teachers and colleagues. I would highly recommend to anyone looking to study. Maria Prisacariu HNC BUSINESS Great experience and great support from the teachers. Highly recommend. Mihaela Starluciuc HNC BUSINESS Starting HNC programme at City College was the best decision I ever made. This gave me the opportunity to invest in my future and improve my skills about business. Aurel Cretu HNC BUSINESS The college was really good. Everything was done professionally with good information Pitshou Nsumbu HNC BUSINESS Overall, I had a great experience at The City College. All the staff was very prompt and helpful, every time they gave me a response in time. I hope to have more good experiences in my HND year. Patricia Andreea Cioara HNC BUSINESS My experience at The City College was fantastic! The program was engaging, and the lecturers were incredibly knowledgeable and supportive. Rebeca Schipor HNC BUSINESS I loved learning with The City College. The staff are friendly and helpful. I have learnt so much, not just in business but about myself as well. Debbie Johnson HNC BUSINESS My experience at The City College was a pleasant one because there are nice and helpful people. In case if you have a problem they immediately are answering and are resolving it. Stefan Nichiteanu HNC BUSINESS My experience at The City College was exciting. I didn't know what to expect at the beginning, but as time went on, I developed more connections with the course and found it very interesting. From the induction, administration team, and lecturers, I was willing to abide with the rules and regulations of the college. The support from the college was very encouraging and inspiring which helped to motivate me and put in more effort to work hard. Vannie Bockarie HNC BUSINESS I am very happy that I had the opportunity to study with other wonderful people who are part of the staff of The City College. Very professional people who know how valuable their work is and how important it is to pass on to others the knowledge they have acquired in many years of study. If I were to rate these wonderful people, 10/10 would not be enough. Thank you so much for everything you have done for us on this journey!! Dumitru Ionut Juncu HNC BUSINESS My experience with The City College was a really good one with patient teachers and welcoming colleagues. Ana Maria Juncu HNC BUSINESS One of the best Colleges from my perspective. Always there to help students to reach their goals. Razvan Mihai HNC BUSINESS My experience was a very nice one. Starting from first interview up to the last assessment everything went above of what I was expecting I’d recommend this college to anyone who wants to start a new course Vladimir Teglas HNC BUSINESS A very good Journey. Dragos Emil Bodea HNC BUSINESS The best Ionela Bodea HNC BUSINESS My experience in The City College was unforgettable. I met new friends there, I learned how to work in a team, how to be patient and ambitious. The atmosphere was very nice, the lecturers were very friendly and they taught us so many things. They were always ready to help us in any situation. The City College is the best place for the students. I recommend it with two hands! Vanesa Misak Tyufekchiyan HNC BUSINESS The College's commitment to hands-on learning and industry relevance has equipped me with the practical skills and knowledge needed to succeed in my chosen field. I am confident that the education I received here has prepared me well for the challenges ahead in my career. I highly recommend The City College to anyone looking to pursue their academic and professional goals. Agnesa Vasalie HNC BUSINESS

Admissions - Appeals and Complaints ADMISSION APPEALS AND COMPLAINTS PROCEDURE A copy of the College’s Admissions Appeals and Complaints Policy can be downloaded here: DOWNLOAD